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Privacy Policy


At Symclone, we care about the privacy of users of our website and have prepared this privacy policy to inform you about what data is collected, processed, and for what purposes it is used. If you have any questions about what data we collect and how we use it, or if you want us to delete all your data, you can contact us via email at privacy@symclone.ai.

This Privacy Policy applies to our website www.symclone.ai and governs our practices of data collection, processing, and usage. It also describes your choices regarding the use, access, and correction of your personal information. If you do not agree with the practices described in this Privacy Policy, you should not use this website.

We periodically update this Privacy Policy. We will post any changes to the privacy policy on this page, and if the changes are significant, we will provide you with a more prominent notice by sending you an email notification.


Controller

The data controller for the data collected on this website is:
The Avatar Factory, S.L.
Avda Europa 19, Edificio 3 Plamta 1 Pozuelo de Alarcón 28224 Madrid
Tel. 652810147
Email: privacy@symclone.ai


What data do we collect on this website?

To browse our website, it is not necessary to provide any personal information, and you are free to do so. When you register for our newsletter, request information through the contact form, or want to access content that requires filling out a form, we ask you to provide personal information, and we also collect your browsing information through a
cookie.

By “personal information,” we refer to any information that you voluntarily submit to us and that identifies you personally, including contact information such as your name, email address, company name, address, phone number, and other information about you or your company. Personal information may also include information about any transaction, both free and paid, that you provide on the websites, and information about you available on the Internet, such as Facebook, LinkedIn, Twitter, and Google, or publicly available information that we acquire from service providers. Personal information also includes browsing information where such information can directly or indirectly identify an individual, obtained through a cookie. Browsing information refers to information about your computer or mobile device, your visits to this website, your IP address, geographical location, browser type, referral source, visit duration, and pages visited. In the “Browsing Information” section, we provide more detailed information about this.


What is the purpose of the data collected on the website?

The personal data of the user collected on this website will never be sold to third parties. The uses we will give to the data are as follows:

  • The data you provide to subscribe to the newsletter will be used only to send you our newsletter, and we will keep it until you withdraw your consent or unsubscribe from the newsletter.
  • The data you provide in a request for information about Symclone’s services (for example, the form on the contact page) will be used to respond to you regarding this request and to send you useful information related to your inquiry. You can unsubscribe from receiving these information emails at any time using a link included in the emails themselves.
  • The data you provide in a form in exchange for obtaining free content on the website or for registering for an event will be used to send you information
    electronically about our products and services, company news, or general marketing information. The data processed for this purpose will be kept until you
    withdraw your consent to receive such communications.
  • The data you provide in a job application form or in response to a job offer will be used only to process your application for any current or future job offer. Your data
    will be kept until you revoke your consent.

In addition to the uses identified above, we may use your personal information to enhance your browsing experience by personalizing the website and improving the functionality of
our website.


The user of our website agrees that subscribing to the newsletter, participating in proposed activities, or downloading free content offered on the website is conditionally mandatory upon acceptance of all the purposes indicated in this privacy policy. If you do not accept these conditions, you must refrain from participating in the proposed activities or
downloading the free content offered on the website.


Social Media Applications on the Website

Our website includes social media features, such as the Facebook ‘like’ button and widgets, such as the ‘Share’ button, which run on our website. These features may collect your IP address and which page you are visiting and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party
or hosted directly on our websites. This privacy policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.


External Websites

Our website provides links to other websites. We do not control or are responsible for the content or practices of these third-party websites. Posting such links does not constitute our endorsement of these other websites, their content, owners, or practices. This Privacy Policy does not apply to these other websites, which are subject to the privacy and other policies they may have.


Legitimacy

The legal basis for carrying out the data processing specified in the previous section is the user’s consent.


Security


We protect the personal information you provide to us in a controlled and secure environment, protected against unauthorized access, use, or disclosure. All personal information is protected by appropriate physical, technical, and organizational measures.


Review, Correction, and Deletion of Personal Information

  • You have the following rights regarding your personal data:
  • You can request access, correction, updates, or deletion of your personal information.
  • You can object to the processing of your personal information, request that we restrict the processing of your personal information, or request the portability of your personal information.
  • If we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the legality of any processing we have carried out before your withdrawal, nor will it affect the processing of your personal information performed on legal grounds other
    than consent.
  • You have the right to file a complaint with the Data Protection Agency about our collection and use of your personal information. To exercise any of these rights, contact privacy@symclone.ai. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the
    measures we have taken.


Unsubscribing from our Communications

You can unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our emails, or by sending us an email at privacy@symclone.ai.